The Logic-First AI that Secures Your Support Layer
Bypass the 50-Ticket Limit
Standard bots crash during high-volume events because they hit Discord's 50-channel cap. Veritas utilizes Private Threads, allowing your server to handle 5,000+ concurrent support tickets during airdrops, launches, or viral moments—without a single "Limit Reached" error.
traffic spikes
sessions
❌ New tickets rejected. Users left waiting.
✓ All users served instantly. No limits.
Technical Specs
Enterprise-grade infrastructure built for reliability
Response Time
Lightning-fast AI responses that keep your community engaged without frustrating delays.
Security
Enterprise-grade encryption for all logs and transcripts. Your data stays protected and private.
Uptime
Battle-tested infrastructure that keeps your support running during bull runs and high-traffic events.
Integration
Get Veritas running in your Discord server in minutes. No complex setup or coding required.
Core Capabilities of Veritas
Everything your team needs to scale support efficiently while keeping your community engaged.
Understands Slang & Context
Don't talk like a robot. Ask "Did I get rekt?" or "When moon?", and Veritas knows exactly what you mean. It translates community vibes into technical support without losing the human touch.
Memorizes Every Rule
It reads your entire whitepaper and documentation so you don't have to. It knows your exact fee structures, contract addresses, and epoch schedules by heart. No guessing.
Protects User Wallets
Veritas acts as a safety guard. If a user tries to do something damaging—like unstaking during a lock-up period or sending tokens to a contract address—it warns them before they act.
Stop Using "Control-F" Bots
Existing bots just match keywords. If a user asks "Why did my transaction fail?", standard bots paste a generic "Troubleshooting Guide." Veritas understands context. It calculates that the user didn't leave enough ETH for gas based on the current network Gwei, or that the staking pool they are trying to enter is currently paused. It's not search; it's intelligence.
Reduce Support Costs by 80%
One Veritas instance replaces the workload of multiple moderators. Cut payroll, reduce burnout, and scale without doubling your team.
Build Trust Automatically
Instant, accurate, tone-aligned responses make members feel heard. Trust goes up, frustration goes down.
Never Miss a Message Again
Veritas replies instantly, 24/7, across all time zones and peak traffic periods.
Scale Without Chaos
As your community grows, Veritas absorbs the increased ticket load without delays or bottlenecks.
Protect Your Team's Time
Your moderators focus only on genuinely complex issues. Everything else is handled automatically.
The Veritas Difference
See how Veritas compares to standard keyword-matching bots.
"I want to unstake my tokens right now."
"Here is the link to the Unstaking Portal: [Link]"
"Warning: You are in the 14-day vesting period. Unstaking now incurs a 50% penalty. Wait until Epoch 4."
"Where do I send funds to buy the token?"
"Here is the Token Contract Address: 0x123..."
"Stop. Do not send funds directly to the contract address. You must use the Official Swap Page."
"What happens to my support transcripts?"
"Logs deleted after ticket close."
"Forensic PDF/CSV transcripts saved forever for compliance and team review."
How It Works
Your dedicated AI assistant — built, trained, and deployed specifically for your community.
We Build Your Custom Brain
Every installation is bespoke. We configure a dedicated AI assistant tailored to your project’s specific architecture, tokenomics, and brand voice.
We Train It on Your Truth
You share your docs, whitepapers, FAQs, and medium articles. Veritas ingests your ecosystem deeply—learning your specific rules, limitations, and features.
We Deploy & Monitor
Once trained, Veritas integrates seamlessly into your Discord. It begins resolving issues immediately, while we provide weekly "Knowledge Refreshes" to keep it updated with your roadmap.
Built for Every Community
From startups to enterprises, Veritas adapts to your industry
DeFi
Protect users from liquidation mistakes and complex protocol errors.
SaaS
Scale support without scaling headcount. 24/7 instant responses.
Gaming
Global player bases deserve instant support across every timezone.
Web3 & NFT
Handle high-volume mints and launches without breaking a sweat.
Simple, Transparent Pricing
No setup fees. Cancel anytime. Full installation support included.
Free Trial
Test Veritas with your community before committing.
- 100 Support Requests
- 1 Discord Server
- Smart Ticket System
- RAG Knowledge Base
- Full Feature Access
Starter
Perfect for small communities getting started with AI support.
- 1,000 Support Requests / month
- 1 Discord Server
- Smart Ticket System (Create, Close, Transcript)
- RAG Knowledge Base (Trained on your docs/FAQs)
- Escalation Button ("Request Human")
- Context-Aware Memory
Pro
For growing communities with higher support volume.
- 4,000 Support Requests / month
- Everything in Starter, plus:
- Google Sheets Logging
- Ticket Locking System
- Priority Support
Growth
For high-volume communities that need maximum capacity.
- 10,000 Support Requests / month
- Everything in Pro, plus:
- Multi-Server Support
- Weekly Knowledge Base Refresh
- Dedicated Account Manager
Enterprise
For protocols and institutions needing unlimited scale.
- Unlimited Support Requests
- Everything in Growth, plus:
- Custom Bot Nickname & Profile Picture
- Full White-Label Option
- Multi-Server Deployment
- 24/7 Slack Channel with Support Engineer
- Priority SLA & Dedicated Account Manager
No setup fees. Cancel anytime. Full installation support included.
Frequently Asked Questions
What counts as an AI response?
Each message sent by Veritas counts as one response, regardless of length or complexity.
Do you support multi-server setups?
Yes. Growth tier includes 1 server, Pro includes 2 servers, and Enterprise supports 5+ servers.
How is Veritas trained?
Veritas learns from your documentation, FAQs, website, and can be customized with your knowledge base.
Is my data secure?
Yes. We use enterprise-grade encryption and comply with SOC 2 standards. Enterprise customers get additional security features.