Privacy Policy
Last Updated: November 2024
Veritas ("the Bot", "we", "us", "our") provides automated AI-driven support features within Discord servers. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with Veritas. By using the Bot, you consent to the practices described here.
Effective Date: This Privacy Policy is effective immediately upon your use of Veritas.
01.INFORMATION WE COLLECT
1.1 Data Collected Automatically
When users interact with Veritas, we may automatically collect user-generated content (messages, commands, prompts, attachments, and contextual content), identifiers (Discord User IDs, Guild IDs, Channel IDs, Role IDs), metadata (timestamps of interactions, server information, and interaction logs), and bot interaction data (system events, error logs, rate limits, and usage analytics).
1.2 Technical Processing Data
We use temporary in-memory cache to deliver contextual responses and process AI model inputs and outputs through third-party service providers. We do not intentionally collect sensitive personal data unless voluntarily provided through user messages.
02.HOW WE USE INFORMATION
Primary Uses
We use collected data for delivering AI-powered responses and automations, logging queries for performance analytics and debugging, improving accuracy and safety of AI outputs, preventing abuse and security incidents, and ensuring compliance with Discord Developer Terms, GDPR, and CCPA.
Data Minimization
We only collect data necessary for the Bot's functionality and retain it only for as long as needed for the stated purposes.
03.DATA STORAGE & SECURITY
3.1 Storage Locations
Data is stored in Google Sheets (persistent logs) and temporary in-memory cache (contextual processing, flushed periodically).
3.2 Security Measures
We implement limited access controls, HTTPS encryption for data transmitted to third parties, restrictive API keys, and regular data purging. No method of electronic storage is 100% secure. We do not guarantee absolute security and disclaim liability for unauthorized access, breaches, or outages.
04.LEGAL BASIS FOR PROCESSING (GDPR)
For EU Users
We process data under the following lawful bases: contract performance (providing the Bot's functions), legitimate interests (ensuring security, improving the Bot, preventing abuse), and consent (when users voluntarily input personal data).
05.CCPA DISCLOSURES (CALIFORNIA USERS)
Your Rights
We do not sell personal information. Users may request access to categories of personal information collected, deletion of personal information, and correction of inaccurate data. Submit requests to support@veritas.ai
06.USER RIGHTS
For GDPR and International Users
You may request access to data we hold, correction of inaccurate data, deletion ("Right to be forgotten"), restriction of processing, portability of your data, and objection to certain types of processing. Requests must be sent to support@veritas.ai with verification as needed.
Right to Deletion Procedure
Upon request, logs stored in Google Sheets will be searched and anonymized or erased, and cache data (temporary memory) is automatically cleared.
07.THIRD-PARTY SERVICES
Data Sharing
We may share data with OpenAI or equivalent AI model providers for message analysis and response generation, Google Sheets/Google Cloud Services for data logging and analytics, and Discord, Inc. as required for integration with the Discord API. These processors handle data according to their own privacy policies.
08.INTERNATIONAL DATA TRANSFERS
Safeguards
Data may be transferred to the United States or other jurisdictions. We rely on approved safeguards such as Standard Contractual Clauses (SCCs) and Processor Data Protection Agreements.
09.CHILDREN'S PRIVACY (COPPA)
Age Restrictions
Veritas is not intended for children under 13 and does not knowingly collect data from them. If you believe a child under 13 has interacted with the Bot, contact us immediately at support@veritas.ai
10.POLICY UPDATES
Changes
We may update this Privacy Policy periodically. Continued use of the Bot after updates constitutes acceptance of the revised Policy.
11.CONTACT
Privacy Inquiries
For privacy inquiries, requests, or complaints, please contact us at support@veritas.ai
Have privacy concerns?
If you have any questions or concerns about our Privacy Policy or data practices, please don't hesitate to reach out.
Contact Support